RUDENESS & NEGATIVITY A RECIPE FOR DISASTER IN THE WORKPLACE? Try a Dash of Civility
Did you know that rude and negative behavior can spread like a virus? That’s right—when someone acts uncivilly towards us, it can have longlasting effects on our mental health, changing the way we treat others and causing us to feel frustration and expect hostility. Facial expressions and body language become more negative, triggering a chain reaction. You can imagine how detrimental this is in the workplace!
One way to help counteract negativity in the workplace and improve mental health is by striving for civility, which is key to protecting employees’ wellbeing, improving job satisfaction, building rapport, and increasing a team’s cohesiveness. The well-being of any team is essential for true organizational success, and civility in the workplace drives excellence overall. Here are a few ways to promote civility in the workplace:
- Embrace DEI and prioritize psychological safety. Studies have shown that working in an inclusive environment where people can express themselves, feel respected, and easily ask for help does wonders for mental health and improves the way we relate to one another.
- Create a safe space for holding crucial conversations and listening with empathy. Diverse perspectives and contributions are imperative for success in a diverse world, so it’s important to open the door to constructive dialogue. And people who feel that they are heard and their contributions are valued are more positive and committed overall.
- Provide impactful training and resources. Teams that have the knowledge and tools necessary to prioritize mental health and step up to be change agents are teams that function well and meet goals.
Have questions or want to learn more? Contact Us Today. NewPoint’s holistic, multifaceted approach to civility addresses current and potential issues, provides actionable strategies, and supplies measurement tools to evaluate and achieve success. The result is a respectful workplace where effective communication, positive interactions, and strong teamwork lead to sustainable organizational excellence.